Copyright: (C) 1999 C-Dilla Limited
Citation: (C) 1999 C-Dilla Limited


Welcome
Help

This product is protected by licencing software. The licence must be installed from the original product CD before the product is run for the first time. Some licences require authentication at regular intervals. The licence is authenticated by inserting the original product CD.

Press F1 or click Help in a licence control dialog to get more information.

See Error Messages for a list of error messages displayed by the licencing software.


Install Licence

This product is protected by licencing software. Before the product is run a licence must be installed from the original CD. Some products also allow the licence to be installed by contacting the software supplier's helpdesk. Contact details for the supplier's helpdesk will be provided if you select this option.

To Install the Licence from the Original CD:

Place the original CD in a drive, wait for the drive to start and then select the Finish button.

Authentication via Online Helpdesk Registration

Select this option and click Next to register the product and install a licence.  Follow the instructions on the subsequent dialogs. (Note that this option is not available on all products.)

This dialog and subsequent dialogs may be available in multiple languages. When more than one language is available a box is displayed in the bottom left of the screen. Select the required language from the drop down list.


Authentication Required

The licence for the product must be authenticated. Normally this authentication is performed by inserting the original CD in a drive. Some products also provide for authentication without the use of a CD using online Helpdesk registration. Use Online Helpdesk registration only if your original CD is unavailable.

Run the product - remind me next time

Select this option and click Finish to run the product.

Authenticate from original CD

Select this option, insert the original product CD in a local drive and click Finish to authenticate a licence from the original CD. The SafeDisc splash screen is displayed whilst the licence is being authenticated. This process can take some time depending on the system and CD drive being used. A dialog box is displayed when the licence has been authenticated. Click OK.

Online Helpdesk registration

Select this option and click Next to authenticate the licence. You will have to contact the product supplier to authenticate the licence: follow the instructions on the subsequent dialogs. (Note that this option is not available on all products.)

days until authentication expires

Shows the number of days remaining before you must authenticate the licence.


Transaction Selection

Use the Transaction Selection dialog to select whether you wish to obtain the user licence for this product via Phone, Fax, Email or the Internet.

Automatic Transaction Over The Internet

Select this option if you have an Internet connection to this PC and wish to obtain your user licence over the Internet.

Manual Transaction

Select this option if you wish to obtain your user licence by phone, fax or email.

Note: Greyed out options are not available.

Select a Transaction Type and then click Next.


Start Manual Transaction

The Start Manual Transaction dialog supplies you with the information that you need to give the product supplier to obtain a user licence.

Contact Info

Click on the Contact Info button to display the contact details for the product supplier. Use this information to contact the supplier for a user licence.

Additional Information

You should supply the information displayed (Licence Number, Request Code and Transaction Type) to the product supplier via phone, fax or email to receive a user licence.


Internet Connect

The Internet Connect dialog is included so that you can switch from this licencing dialog and connect your machine to the Internet.

If your machine is already connected or when you have connected click Finish.


HelpDesk Response

Use the HelpDesk Response dialog to enter the Response Code that you have received from the product's supplier. The response code unlocks the product for you to use it.

HelpDesk Response - Response Code

Enter the code that has been supplied to you.

Click Finish to install or authenticate the licence.


User Licence
The licence that you need to access and use this product.


Error Messages

The following table list the error messages displayed by the licencing software.

Error No.	Error Message	Error Description
1601	An error occurred while attempting to load a resource.	One of the files which comprise the Licencing software could not be accessed. It may have become corrupted or been moved.
1602	A copy of this program is already running.	An attempt has been made to run the Licencing software when it is already running. Make the Licencing software the active window and use this copy of the Licencing software to access the product.
1603	Unable to start the application. Your system may be low on resources.	Close down other applications running on the machine. If this fails, re-boot the machine.
1604	The application is low on memory and is unable to function correctly. Please try closing down all other applications and run this program again.	Close down memory hungry applications and try running the product again.  If this fails, re-boot the machine to regain memory lost to crashed or memory resident programs.
1605	The file could not be opened. Please check that an application is associated with this type of file and try again. File Name	Ensure that an application is associated with files of the type File Name. For Windows 95, 98 and NT create or modify the file type. (Double click on your computer's icon, select Options from the View menu, and select the File Types tab.)
1606	The file could not be opened. Please check that the file exists and that it is in the correct location. Path/File Name	Check that File Name is accessible and in the correct location.
1607	Your licence to use this product appears to be invalid. Please contact your supplier for further assistance.	Contact the supplier's Helpdesk to have the licence repaired.
1608	Your licence to use this product has expired. You will be unable to run the product unless you purchase a new licence.	This message is displayed when the subscription period covered by the current licence has expired. This is a normal function for a product packaged as a subscription product.
1609	The application has not been correctly configured and cannot be run. Please contact the supplier for assistance.	One of the licence files has become corrupted.  Use the Manual transaction option to contact the Helpdesk to have the licence repaired.
1610	An error occurred when trying to run the main application. Please contact the supplier for assistance.	One of the licence files has been deleted. Use the Manual transaction option to contact the Helpdesk to have the licence repaired.
1611	The product will not run on this operating system.	Ensure that you are running the product on a PC with a compatible operating system. Contact the software supplier for assistance.
1612	Your licence to use this product appears to be broken. You will no longer be able to use this product until the licence is repaired.	Use the Manual transaction option to contact the Helpdesk to have the licence repaired.
1613	An error occurred when attempting to process the response from the internet transaction. Please try again using a manual transaction.	Contact support if a manual transaction is not available.
1615	An error occurred while attempting to install the C-Dilla Licence Management System. NT users should logon with Administrator rights and run this application again. If problems persist please restart your machine.	If re-starting your machine does not resolve the error download a new version of the cdlams.exe from the Ç-Dilla web site (www.c-dilla.com). If the error persists contact your supplier or Ç-Dilla.
1617	The C-Dilla Licence Management System appears to already be in use by another application. Please close down all other applications and try running this program again. Alternatively, this problem may sometimes be resolved by re-booting your machine.	Re-booting the machine will ensure that all applications are closed. This also ensures that applications that have closed but still appear to be using LMS are removed.
1618	Before this product may be ran correctly, this machine must be re-booted. Reboot now?	This is required where the Licencing software needs to run a program (typically a device driver or service) which can only be started or closed when Windows is restarted.
1619	Your licence to use this product has expired.	Contact the supplier for a release version of the product.
1620	Your licence to use this product appears to be broken. This may be because the date or time on this machine is incorrect.  If the time is not correct then please adjust it and run this product again.	If adjusting the date or time does not enable the product to run contact the software supplier for assistance.
1621	The C-Dilla Licence Management System has become corrupt or is incomplete.	Shut down the protected product and then restart it again. If this fails, re-boot the machine.